FAQ
What is an electric pergola?

A electric pergola is a type of pergola with a motorized control system, usually equipped with adjustable awnings, automatic opening and closing of doors and windows, and other features that can provide a more convenient use experience. With the electric system, you can easily adjust the opening and closing status of the pergola to adapt to different weather and needs.

Is it difficult to operate the electric pergola?

The operation of the motorized pergola is very simple, you can easily adjust the awning of the gazebo to operate conveniently and quickly.

Does the electric pergola need regular maintenance?

Yes, in order to ensure the long-term stable use of the electric pergola, it is recommended to regularly check the electric system, clean the awning and maintain the motor. Specific maintenance intervals may vary depending on the frequency of use and product type.

Can the FlexPatio pergola withstand harsh weather conditions?

Yes, the FlexPatio pergola is engineered to endure severe weather. It can handle hurricane-force winds (when properly mounted), heavy snow, intense heat, and rain. With proper care, it's designed to last for over 35 years.

What is the snow load capacity of the FlexPatio pergola?

With the louvers closed, the pergola supports up to 28 pounds per square foot of snow. With the louvers open, there’s no limit to the snow load it can bear.

What is the wind load rating of the FlexPatio pergola?

The pergola is certified to withstand wind speeds up to 72 mph with the louvers closed (if properly mounted). With the louvers open, it can handle winds up to 120 mph. For comparison, widespread damage starts to occur at 60 mph, so the FlexPatio pergola is ideal for even the windiest areas.

Is the FlexPatio pergola rain-proof?

Yes – FlexPatio’s motorized louvered pergola is designed with a built-in rain management system that keeps your outdoor space dry in most weather conditions. When the louvers are fully closed, rainwater is directed into hidden gutter channels integrated into the frame, then efficiently drained through the interior of the posts.

This ensures a dry and comfortable patio experience, even during steady rainfall.
However, in cases of extreme weather—such as heavy thunderstorms or flash downpours—minor leakage may occur, especially if the volume of water exceeds the system’s designed drainage capacity. This is similar to how a home gutter system may briefly overflow during intense rain.

Overall, the FlexPatio Pergola offers excellent rain protection, making it one of the most reliable louvered roof pergola kits available for year-round outdoor living.

What foundation do I need for my FlexPatio pergola?

The FlexPatio pergola can be securely installed on a variety of flat, stable surfaces, as long as the space dimensions are appropriate. Compatible surfaces include concrete, resin, paving slabs, wooden or composite decking, porcelain tiles, and other types of tile.

While not mandatory, we recommend placing concrete pads beneath the porcelain tiles where the pergola’s feet will rest. Alternatively, a full concrete base (instead of sand or gravel) can further enhance stability and the pergola's long-term durability.

Can the FlexPatio pergola be moved once assembled?

Yes, the pergola can be moved after assembly. It can also be disassembled if you need to relocate or move to a new home.

How do I secure my FlexPatio pergola to the ground?

The pergola includes 16 expansion screws (0.3") to secure the base. As long as the surface is flat and stable, you can fasten the pergola to various surfaces like concrete, resin, paving slabs, wooden or composite decking, and porcelain or other tiles. For added stability, placing concrete pads beneath the pergola’s feet or opting for a full concrete base (instead of sand or gravel) is recommended to extend the structure's longevity.

How can you offer such a high-quality product at a fraction of the cost compared to similar options on the market?

We’re able to offer exceptional quality at a lower price because we design, engineer, and manufacture our pergola kits right here in the factory— and ship them directly to you. By cutting out third-party dealers and distributors, we eliminate the typical retail markups and pass those savings straight to our customers. No middlemen, no inflated costs — just premium craftsmanship at a fair price.

How is the FlexPatio Pergola different from other pergola kits sold online?

Unlike most pergola kits on the market — which are often generic imports sold under different brand names — FlexPatio offers a truly original solution, purpose-built for performance and longevity. Our pergolas are thoughtfully designed and engineered in the United States by experts who understand the unique demands of North American backyards.

Rather than using lightweight materials that compromise strength, we build with heavy-duty 6063-T5 aluminum, a commercial-grade alloy trusted in large-scale architectural projects. To put it into perspective: our 10' x 13' POWER+ pergola weighs over 1,000 pounds, while many competing kits of similar size weigh less than 250 pounds.

This substantial build quality isn’t just for show — it means higher wind resistance, superior durability, and a structure you can rely on season after season. With FlexPatio, you're investing in a smarter, stronger, and more resilient outdoor living experience.

Can I customize the size of my FlexPatio Pergola?

We currently offer four of the most popular pergola sizes: 10' x 10' pergola, 10' x 13' pergola, 13' x 13' pergola, and 13' x 20' pergola— thoughtfully selected to meet over 90% of typical backyard layouts. Each pergola is available in our signature finish, chosen for its timeless look and versatility in outdoor spaces.

If you have a unique size or color requirement for your project, we're happy to explore custom options with you. Just get in touch with our team, and we’ll help plan a solution that fits your specific vision.

Will the FlexPatio Pergola blow away like my patio umbrella or lightweight pergola?

Absolutely not. FlexPatio pergolas are engineered for extreme durability — not for seasonal use. Our POWER+ system is built to withstand wind speeds of up to 120+ mph, with some configurations rated even higher depending on the installation method and pergola size.
To put that into perspective: A Category 1 hurricane starts at 74 mph. A Category 2 hurricane reaches 96–110 mph. And a Category 3 hurricane begins at 111 mph — capable of causing significant structural damage.
Our pergolas are designed to meet or exceed these thresholds, meaning they’re more than capable of standing up to high-wind conditions in places like Florida, Texas, the Carolinas, and other hurricane-prone states.

Unlike lightweight patio umbrellas or pergolas that can tip or collapse in a storm, FlexPatio uses heavy-duty 6063-T5 aluminum and reinforced framing — ensuring your structure stays put, season after season.

How do I order my FlexPatio Pergola?

Ordering your FlexPatio Pergola is quick and easy. Just head to our website (www.flexpatio.com), scroll down to the “product” section, and choose the size that best fits your space.
From there, our interactive 3D configurator will guide you through all available options — including optional pergola walls and accessories — so you can build a pergola that’s perfect for your needs.
Once you’ve finalized your selections, simply add it to your cart and proceed to checkout. Secure payment processing and order confirmation will follow — and our team will take care of the rest.

Is the FlexPatio Pergola watertight?

FlexPatio pergolas are designed to keep you dry during light to heavy rain thanks to our adjustable louvered roof system. When fully closed, the interlocking louvers channel rainwater into the integrated gutters and downspouts, efficiently directing it away from the structure.

That said, it's important to note: while our system is highly water-resistant, it’s not completely waterproof like a solid roof. Since the louvers are movable, small amounts of moisture may seep through in extreme conditions. Additionally, because the pergola is an open-sided structure, wind-driven rain can still enter from the sides.

In short, FlexPatio pergolas are perfect for keeping you dry in most rain events — without sacrificing the flexibility and openness of an outdoor living space.

Does the FlexPatio Pergola provide shade and keep the area cool?

Absolutely. Our innovative dual-wall louver system not only offers excellent shade but also acts as a natural insulation barrier. When the louvers are closed, they can reduce the temperature underneath by up to 20 degrees, creating a significantly cooler and more comfortable outdoor space.

Additionally, by blocking direct sunlight from hitting your windows, the pergola helps protect your home’s interior from sun damage and lowers your cooling costs — making it an energy-smart addition to your backyard.

What kind of maintenance does the FlexPatio Pergola require?

FlexPatio pergolas are engineered to be virtually maintenance-free. To keep it looking and functioning its best, simply rinse off dust, leaves, or dirt with a garden hose or use a leaf blower to clear debris.

Be sure to regularly clean the integrated gutters to prevent clogs and ensure rainwater drains smoothly away from your pergola. With just this minimal upkeep, your pergola will stay in great shape for years to come.

How much can I adjust the louvers on my FlexPatio Pergola?

While we currently don’t provide direct assembly services ourselves—so we can keep costs down and offer you the best price—we’re actively partnering with trusted installers across various states.

Our goal is to connect FlexPatio customers with reliable local professionals who can handle installation efficiently and affordably, making the whole process even easier for you.

Stay tuned as we expand these partnerships to bring you convenient, cost-effective installation options near you!

Does the FlexPatio Pergola come with a warranty?

Yes! Every FlexPatio pergola comes with a 10-Year Warranty that covers the entire structure—from the durable aluminum frame and louvers to the motor and electronics—giving you peace of mind for years to come.

Additionally, our smart control systems are backed by a 5-year warranty, ensuring reliable performance and support.

For full warranty details, please refer to our Warranty Information page.

What is a motorized adjustable louvered roof?

A motorized adjustable louvered roof is an outdoor roofing system with slats (louvers) that you can open or close at the push of a button. This allows you to easily control how much sunlight or shade you want, adapting your outdoor space to changing weather or preferences.

With a motorized system like FlexPatio’s, you get smooth, effortless adjustment plus protection from rain when the louvers are fully closed—making your patio comfortable all year round.